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Wowdesk Announces Its Compliance-Ready Complaint Management Software for Banks and Financial Services

Sep 04, 2020 | Press
Wowdesk recently announced its compliance-ready complaint management software for banks and financial companies under different bodies and from different countries.

We Are Making Some Big Changes To Wowdesk

Sep 02, 2020 | Press

The leading customer support software suite Wowdesk will soon have some important updates to help businesses provide the best customer support services.

Wowdesk customer engagement platform enables businesses to achieve 3-years 500% ROI

Aug 19, 2020 | Press
By streamlining and automating customer complaint handling with Wowdesk, businesses can quickly resolve customer queries to help businesses with an incredible return on investment over time.

Wowdesk Launches New Program for Startups

Aug 04, 2020 | Press
Wowdesk- The leading Customer engagement management software company announces a new program for startups.

Wowdesk and MOHR Join Forces During and Post COVID-19

July 28, 2020 | Press

Wowdesk and MOHR join forces to deliver streamlined task management and payroll-related services during and post COVID-19 pandemic

Wowdesk to Scale Helpdesk Ticketing Processes with New Workflow Engine

July 21, 2020 | Press

Wowdesk launches a new version of its workflow automation engine to make helpdesk ticketing processes more efficient.


Customer Complaint Handling Process Changed in Financial Sector with New Global Central Bank Regulations

July 15, 2020 | Press

New global central bank regulations are changing the way financial institutions and banks are handling customer complaints which mandates the implementation of innovative software solutions such as Wowdesk.

How to Succeed at Digital Transformation of Your Customer Support Processes

June 29, 2020 | Press

With digital transformation forcing companies to change their way of operation and adapt to the new market realities, Wowdesk explains how businesses can deliver value to customers by integrating digital technology in their customer support processes.

Help Desk Software automation market expected to witness high growth in 2020 and post COVID-19 pandemic with key players Wowdesk, Zendesk, Help Scout, Zoho, and Team Support.

June 23, 2020 | Press

Help Desk Software automation market expected to witness high growth in 2020 and post COVID-19 pandemic with key players Wowdesk, Zendesk, Help Scout, Zoho, and Team Support.

Wowdesk Partners with LogicsWare to Integrate CASCO Contact Center Solution with Wowdesk’s Powerful Ticketing System

June 17, 2020 | Press

Wowdesk has now partnered with LOGICSWARE to empower businesses with high-quality integrated and technologically advanced CASCO contact center solutions above and beyond empowering them with a powerful ticketing system.



Wowdesk to Work with Philippines Government Agency

June 08, 2020 | Press

Wowdesk expands its global market presence in the Philippines by kicking off a project with a PH government agency(PHGA) to provide customer support for companies in the Philippines.

Wowdesk brings Wowsmart AI Solution to Help Scale Self-Service and Automate Workflows Using Machine Learning

May 22, 2020 | Press

Wowsmart AI solution to help scale self-service and to automate workflows through machine learning such as triaging of incoming cases, auto-classification, auto-routing, and assisting customer service agents with suggested actions/answers.

Wowdesk Offers Integration of Survey Software and Complaint Management Software Modules for Effective Customer Feedback Analysis

May 21, 2020 Press

Integration of Wowdesk survey software and complaint management software modules to analyze customer feedback, apply sentiment analysis, AI, and ML and auto-convert customer feedback into complaints or suggestions for improvement.

Wowdesk Minimizes Software Learning Curve and Help Organizations with Prompt Go-Live Process

May 20, 2020 Press

New simple and guided onboarding process to minimize the software learning curve, speed up go-live process, and default configuration data based on various use cases and industries.

Announcing the Launch of Wowdesk in AWS Marketplace, Delivering AI-Driven Helpdesk Support Solutions to Businesses in One-Click

Wowdesk, the robust SaaS help desk software, is now offering quick access to modern customer support solutions on Amazon Web Services with its launch in AWS Marketplace…

Simplify your customer care needs with Wowdesk helpdesk system

Nothing is more of a grossly mistake than a company which treats customer services as a minor arm of their setup…

Let your customers go WOW! with Wowdesk helpdesk system

In a world full of ingenious ideas, the differentiator between a success story and a failed one is an effective customer service…

Chasing the “WOW factor” challenge: Unveiling A Customer Service Solution to Help You Exceed Customer Expectations

Wowdesk latest customer service report shows that 62% of companies view customer experience as a competitive differentiator…