3 Ways to Deliver Better Customer Service with Cloud
Customer service has evolved from mouth to ear communication at the users’ end and the customer agents’ end to now a palpable differentiating factor among successful organizations where the knowledge and experience of the customer service arm tries to match the...
Why We Should Use Ticketing Software Instead of Email?
The world of technology is spreading its wings across different business domains and channels, generating newer, more effective systems to operate on an everyday basis. In this fast-paced, evolving world, to step up and welcome newer systems can be highly beneficial...
THE 5 KEY BENEFITS OF USING MODERN LEGAL CASE MANAGEMENT SOFTWARE
Once an exclusive attribute for a handful of industries, the IT sector has made some impressive inroads in most of the sectors in less than a decade. So much so that now it is nearly unimaginable to envisage how a particular industry might work without integrating...
Technologies That Entirely Changed The Customer Service Business In 2019
The customer service business in 2019 has witnessed a sudden shift in the way customers approach the sellers and expect to be heard. From reaching out to them on social media in need of help to calling them thrice a day to seek redressal, customers are walking an...
