“A satisfied customer is the best business strategy of all.” Every business wants to grow and run a successful chain in the market. While running a business many factors play an important role like costs, budget, expenses, and a lot more. But one factor that has a...
Have you ever wondered what makes the bigwig marketplaces like Amazon and eBay shoppers very favorite? It’s their one extra-mile towards customers as they’ve just rephrased the ‘boss is always right quote’ to ‘customer is always right.` Even if some issue persists,...
Complaint Management System is an integral part of a business. No business in the face of steep competitiveness can survive without paying attention to the positive or negative feedback from customers. Though every businessman wants to see only positive reviews about...
Gone are the days when the workforce was taken as an indicator of your company’s growth – more the number of employees means more the profits and vice versa. Thanks to the advent of AI for taking over this outdated narrative. We might sound one from the pro-AI bench...
If you work with people, sell a product, or offer a service, you likely address complaints, and customer complaints can take many paperwork. All business need to handle complaints of some type, certain industries—like healthcare, government, education, financial...
A quintessential front-line tool for a company to let customers reach out to them, helpdesk system has become a kind of a binding demand for a brand looking to experience appreciable growth trajectory and improve its bottom-line factors. Why? Well, market equity and...
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