Here’s How to Train Your Customer Support Executives
Customer service is an integral part of your company that directly impacts your growth and success. As per facts, a lot of people look for product/service alternatives if they find substandard or unsatisfactory customer support. This means, if your support staff is...
Importance of a Complaint Management Software in Hotels & Restaurants
Customer complaint management is the most overlooked hotel management technology. Alarmingly, a huge number of hotels are dependent on manual processes to manage their guest complaints and requests. And from what we know, results are not impressive. No one can avoid...
