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The Strategic Importance of Email Support

The Strategic Importance of Email Support

by | Sep 1, 2020 | customer service, Email Ticketing System

Email may not be an ultra-modern and present-day platform for any company, but it is an undeniable fact that it is the most powerful model of communication till the date. In support, there are 3.9 billion active daily users of email, leaving every other popular mode...
5 Smart Tips to Improve the Performance of Your Email Support Team

5 Smart Tips to Improve the Performance of Your Email Support Team

by | Jun 29, 2020 | customer service, Email Ticketing System

In today’s fast life, no one has the patience to call a customer care line, especially when they know that there is a quick message service to connect with customer care. They know using it they can communicate their message quickly and go back to their daily lives....
Why Your Company Should Use an Email Ticketing System

Why Your Company Should Use an Email Ticketing System

by | May 5, 2020 | customer service, Email Ticketing System

With multiple platforms accessible to customers, it is almost impossible for teams to manage all the complaints or queries manually. Also, no matter how many doors there are to reach a business today, emails have always been a professional way for customers to reach...

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