Streamline Project Management – Look For These 3 Features in Your Issue Tracking Software
Issues and bugs are real – almost every project has issues. For effective project management, it is necessary to identify, track, and prioritize the issues and solve them with the right approach. Issues are red flags that indicate the problems ahead. You cannot...
Helpdesk Reporting – 5 Best Practices to Deliver Quality Reports
Businesses value quality over quantity – being a minimalist is the new trend in this fast-paced world. The longevity of a business depends on the quality of its content and how they share crucial business details & work performance with their clients. By far, it...
Importance of a Complaint Management Software in Hotels & Restaurants
Customer complaint management is the most overlooked hotel management technology. Alarmingly, a huge number of hotels are dependent on manual processes to manage their guest complaints and requests. And from what we know, results are not impressive. No one can avoid...
Why Your Company Should Use an Email Ticketing System
With multiple platforms accessible to customers, it is almost impossible for teams to manage all the complaints or queries manually. Also, no matter how many doors there are to reach a business today, emails have always been a professional way for customers to reach...
