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7 Horrible Mistakes You Are Making With Customer Complaint Management System

7 Horrible Mistakes You Are Making With Customer Complaint Management System

by | Jan 15, 2020 | Best Practices, Complaints Management

Complaint Management System is an integral part of a business. No business in the face of steep competitiveness can survive without paying attention to the positive or negative feedback from customers. Though every businessman wants to see only positive reviews about...
AI Can Take Your Customer Complaints Management To  The Next Level – Here’s How!

AI Can Take Your Customer Complaints Management To The Next Level – Here’s How!

by | Jan 10, 2020 | Best Practices, Complaints Management

Gone are the days when the workforce was taken as an indicator of your company’s growth – more the number of employees means more the profits and vice versa. Thanks to the advent of AI for taking over this outdated narrative. We might sound one from the pro-AI bench...
What Is Complaint Management and Why It is a Must Nowadays?

What Is Complaint Management and Why It is a Must Nowadays?

by | Dec 1, 2019 | Best Practices, Complaints Management

If you work with people, sell a product, or offer a service, you likely address complaints, and customer complaints can take many paperwork. All business need to handle complaints of some type, certain industries—like healthcare, government, education, financial...
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