Zendesk Alternative – Why You Should Switch to Wowdesk?
Many customers believe that a good ticket resolution implies great customer service. If you don’t respond to your customers on time, you stand a risk to lose them to your competition. It is important to have a good ticketing system that improves your customer service...
Top 4 Reasons That Suggest Your Company Needs a Complaint Tracking Software
Excellent customer experience is necessary for the success of a company. Over the past decade, consumer preferences and expectations have increased, and along with that, the use of social media has also spiked up. If you/ your product/ your services fail to meet...
7 Features that Define a Ticketing System Software
In the initial stage of your business, a single inbox can work just fine for you but as success begins to show up, you will be flooded with hundreds of emails per day that you might not even have time to respond. Some will be from satisfied customers and most of them...
Practical Benefits of Using a Robust Survey Software
To run a successful business, you need to have a tool to gauge the opinions of your customers. It will help you improve and adopt the best practices advised by consumers to meet the industry expectations. Surveys are a powerful solution that makes you learn about...
