The More Efficient Way to Handle Customer Complaints
Wowdesk complaints management software automates your complaint management processes to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints.
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Seamless Complaints Management Experience
Wowdesk ISO compliant complaints handling tool provides a simple to use platform for managing customer complaints, and deliver optimum customer experience.
Easy-to-Use and Intuitive UI
Wowdesk complaints tracking software is highly flexible and can be integrated with your quality management system, thus delivering quality customer relationships.
Rеѕроnd and correct complaints
Wowdesk helps to automatically assign and schedule follow-up actions arising from complaints and track the progress of their completion.
Monitor and measure success
Wowdesk helps you to access your reports on customer complaints which makes it easy to monitor performance and measure results.
Complaint Reporting Process
Wowdesk lets you establish a consistent, corporate-wide system for recording, tracking and responding to customer complaints which ensure all necessary data is captured.
Smartly measure and improve your service level by tracking the effectiveness of your customer complaints handling with the right metrics, measure performance, and customer satisfaction with Wowdesk analysis and statistics tools.
Join Our Happy Customers!
Easily one of the best complaints management software available in the market out there, Plus the vendor’s support and sales team, are very committed in ensuring the functionality and system to follow the business requirement and in timely manner. Definitely recommended to all.
Pros: 1. Easy to use. 2. Easy to customize 3. Easily fits business requirements. 4. Awesome support and sales team.
Norazim Yadiy M.
UDA Berhad Malls