How to Refine and Improve Healthcare Customer Service?
Healthcare is a customer service based industry. The industry is vast and so sensitive that even the small interactions between staff and patients matters. After all, people’s life and death depend on the communication and quality of service provided. A...
How To Effectively Handle Patient Complaints In Healthcare Services?
Healthcare service is a very mandatory and vital one that has been needed by almost every other person in the world. Everyone knows how traumatizing can a healthcare organisation be at times, and how arduously the employees work day and night to meet every patient’s...
