The trial is currently available in all countries.

14 days. For extended trial account, please contact us at sales@wowdesk.com

Contact Sales directly at sales@wowdesk.com to request an extension.

You can contact our Customer Service Department by completing our Inquiry Form, by email, and by phone. You can find the contact methods at this link: Contact Us

Each time an invoice is generated, the billing contact that you have specified will receive an email summarizing the balance of the Invoice along with an attachment allowing you to print a copy of your invoice.

Wowdesk is an online service, providing customer service support, Complaint Management System via the Internet. Your organization entered into an agreement to use the Wowdesk subscription service.

If you are managing your subscription using our partners marketplaces, you can login to their portal and manage your subscription. You can also submit requests to cancel or reduce by using the our Inquiry Form or by Email. Include your Organization Name and an Invoice number to facilitate your request from the billing contact email for the email contact that is at this link: Contact Us

If your account is suspended, please contact our Customer Service Department. our team can help you reactivate your service and process payment.

For accessing the Terms of Use click here

Please submit requests to change your billing contact and/or address information by Email. Include your Organization Name and an Invoice number to facilitate your request from the billing contact email for the email contact that is at this link: click here

You can contact our Customer Service Department by completing our Inquiry Form, by email, and by phone. You can find the contact methods at this link: click here

You can contact our Customer Service Department by completing our Inquiry Form, by email, and by phone. You can find the contact methods at this link: click here

Your custom domain name will be created automatically for you .wowdesk.com.

Yes. Developers have access to the web services and REST APIs.

The workflow designer and engine enables organizations to define customized workflow, activities and processes to automate the flow of cases within the organization. Wowdesk backend routing engine routes complaints/cases to relevant entitiy(s) based on configurable routing rules. Through the workflow and routing engines, Wowdesk automates and streamlines the case management process from submission till closure and getting customer feedbacks.